Frequently Asked Questions
Find quick answers about ProteinHype, our products, and your order.
About Our Products & Brand
What is ProteinHype?
ProteinHype is a UK fitness nutrition brand founded by enthusiasts committed to transparency. We deliver effective, science-backed supplements designed to genuinely support your fitness journey and long-term wellbeing.
Where are your products made?
All ProteinHype products are proudly formulated and manufactured in the United Kingdom under strict quality standards, ensuring purity and potency.
Are your products scientifically backed?
Yes. Every product is developed using a rigorous selection process. We focus on natural ingredients supported by scientific research and compliant with EFSA-approved health claims where applicable.
What is your approach to sustainability?
We are committed to eco-conscious practices. Our products use eco-friendly, non-toxic packaging to protect the environment while ensuring product quality and safety.
Orders, Shipping & Delivery
Where do you deliver?
We currently deliver within the United Kingdom.
How quickly will my order arrive and what are the costs?
Most orders are dispatched within 1-2 working days. We offer Royal Mail 48H Tracked delivery for £3.99, with FREE delivery on all orders over £50.
What is your returns policy?
Payments & Support
What payment methods do you accept?
We accept Visa, MasterCard, Maestro, American Express, PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Absolutely. All transactions are processed securely in compliance with PCI DSS standards with 128-bit SSL encryption. We do not store your card details after your order is complete.
How can I contact customer support?
The quickest way to get help is by using our Contact Us from. This ensures your query goes directly to the right team. We aim to respond within 1-2 working days.
